ServiceNow Developer (Senior)

Position Summary: The Senior ServiceNow Developer is responsible for the design, development, configuration, integration, testing, deployment, and sustainment of ServiceNow applications and platform capabilities supporting the Department of Defense community. The Senior developer will work within an Agile DevSecOps environment to deliver secure, scalable, and mission-focused ServiceNow solutions that support enterprise modernization, workflow automation, and digital transformation initiatives. The Senior Developer serves as a fully functional contributor capable of independently leading the development and implementation of ServiceNow solutions while collaborating with architects, product owners, business analysts, cybersecurity personnel, and government stakeholders. This role supports the continuous delivery of capabilities across multiple ServiceNow modules and enterprise business processes., * Leads the design, development, configuration, and maintenance of ServiceNow applications and platform capabilities

• Develop solutions using App Engine Studio, Flow Designer, Business Rules, Client Scripts, Script Includes, and Service Catalog
• Support ITSM, ITOM, SPM, HRSD, CSM, HAM, SAM, CMDB, and Event Management modules
• Participate in Agile and SAFe ceremonies including sprint planning, standups, backlog refinement, and reviews to support delivery
• Develop REST and SOAP integrations using Integration Hub and MID Servers
• Perform unit, integration, regression, and user acceptance testing
• Support CI/CD pipelines, release management, and DevSecOps initiatives
• Troubleshoot production issues and support platform sustainment activities
• Develop technical documentation and implementation guides

• ServiceNow Certified System Administrator (CSA)
• 4+ years of ServiceNow development experience
• Agile software development teams and ServiceNow integration experience, * Bachelor’s degree in Computer Science, Information Systems, Software Engineering, Cybersecurity, or related discipline
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist (CIS)
• SAFe Agile Certification

Security Qualifications:

• U.S. Citizen
• Active Secret Clearance; Top Secret/SCI eligibility preferred
• Complete all required security and cybersecurity training requirements

• Competitive salary and comprehensive benefits package
• 100% paid healthcare
• Remote work flexibility
• Tuition reimbursement
• Professional growth and development opportunities in a dynamic, collaborative environment

Equal Opportunity Employer: SOFtact Solutions is an equal opportunity and affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state, or local law.

Company Overview: STS is a Woman Owned Small Business (WOSB) that carries a passion for problem-solving in support of today’s warfighters and government entities by providing Strategic Advisory and Program Management, C5ISR Enterprise Architecture and Design, Cybersecurity, IT Services, and ServiceNow Solutions. Committed to innovation and excellence, STS integrates high-end engineering services to deliver cost-effective, nonproprietary software systems across mission-critical operations.