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World Congress 2026 Europe • Jul 9, 2026 • Session details

The integrated AI experience: A New Paradigm in an Agentic World

Loredana Crisan , Markus Rautert , Stefan Ostwald , Anna Heim

Is your product ready for autonomous AI agents? Traditional human-centric design is now obsolete. Discover how human taste remains your ultimate brand differentiator in an automated world.

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#1 about 2 min

Adapting digital products and SEO for agentic consumption

Re-architecting APIs and visual page structures ensures products remain discoverable by artificial web agents.

#2 about 2 min

Shifting from interaction deflection to embracing customer relationships

How lowered conversational costs empower companies to transition from deflecting support tickets to building individualized client relationships.

#3 about 2 min

Designing experiences for non-deterministic agents and human users

Optimizing system context windows helps verify task resolution while saving humans time to push culture forward.

#4 about 2 min

Maintaining emotional brand connection in synthetically generated markets

Leveraging specific cultural archives anchors products in emotions that purely automated algorithms cannot replicate.

#5 about 2 min

Adopting eval-driven development for non-deterministic agent behavior

Running rigorous simulation arrays replaces traditional deterministic code checks to validate how autonomous programs navigate actual conversation flows.

#6 about 3 min

Implementing an enterprise AI playbook across data and people

Four tactical pillars guide technology deployment, ensure data readiness, manage internal services, and support shifting engineering responsibilities.

#7 about 2 min

Building compliance middle layers for legacy enterprise APIs

Abstracting outdated systemic endpoints ensures autonomous customer responses immediately adhere to internal governance and policy constraints.

#8 about 3 min

Unifying discipline roles around shared prototypes and AI collaboration

Integrating generative workflows into shared artifact spaces merges design and software engineering into unified product creation.

#9 about 2 min

Establishing human oversight as a fundamental brand principle

Defining explicit boundaries on when to restrict automation preserves trust regardless of what becomes technically possible.

#10 about 2 min

Managing confidence scores and human handoffs in automated service

Algorithms tracking conversational frustration trigger seamless escalations to human representatives when autonomous confidence drops.

#11 about 4 min

Preserving human point of view in creative design workflows

Retaining manual control over granular animation parameters prevents generative outputs from regressing toward uniform stylistic averages.

#12 about 4 min

Addressing developer burnout and the perceived value of AI

Reevaluating excessive synthetic generation workloads prevents technical exhaustion resulting from rapid technological advancements.

#13 about 3 min

Balancing pragmatism and dogmatism regarding AI generated creative output

Navigating utility-driven generative efficiencies against situations where users inherently demand genuine human participation dictates strategic development.

Matching moments

2:11 min

The shift from predictable UX to adaptive AI experiences

Madalena Costa Madalena Costa · Europe 2026 Virtual

1:22 min

Preparing human resources teams for generative and agentic AI

Rudi Bauer Rudi Bauer +1 · Cappuccino with HR

2:52 min

Designing agentic AI solutions for the enterprise

Damir Dobric · Coffee With Developers

3:18 min

Reimagining business models and brand positioning for AI

Paul Adams Paul Adams · WWC 2025

4:08 min

Transitioning software engineering teams to AI-native development workflows

Florian Deter Florian Deter +4 · WWC Europe 2026

2:55 min

Maintaining human accountability in AI-assisted enterprise interface design

Vitaly Friedman Vitaly Friedman · WWC Europe 2026

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