Trust at scale

As engineers we talk a lot about scale. How do I scale this service? What is our scaling runway? Do we hire more people?? The last question is critical yet is often assumed to be the easiest path to scale. This could not be more wrong. In this session you will see, based on my experiences at Wolt and Doordash, the key elements to success in a hyper-scaling organisation. Understanding how to do this has become even more critical in recent years as remote work has become the norm following the pandemic. Join me as we explore the nature of trust, diving into what trust is, and why you should care about it. We will then figure out how you can help your teams succeed as they grow into successful trusting teams!