Endpoint Management Engineer

• Maintain and improve our services as part of a cross-border squad of peers and customer journey experts - Employee satisfaction is key to us!
• Support our 24/7 global service by:
  • Providing 3rd line global support for ~70,000 Windows endpoints and ~3,500 Windows 365 virtual endpoints.
  • Providing 3rd line global support for Print & Scan services in 18 countries and counting.
  • Participating in the standby shifts.
• Manage SaaS vendors and feature releases, particularly around Intune and workplace tools.
• Contribute to Cloud-native endpoint product vision and backlog for Windows, Windows 365 Cloud PCs and Printing services.
• Embed security by design, applying zero trust principles, compliance, and threat protection across all endpoints.
• Collaborate with engineering, security, and workplace teams to translate business needs into product features and user stories.
• Contribute to futureproofing the environment by automating, simplifying, and innovating systems with PowerShell and Azure DevOps.
• Work with stakeholders at all levels to solve issues, design and implement digital solutions.
• We are valued partners for many of the big suppliers, such as Microsoft, HP and others. You will be in frequent contact with their key staff and product groups.

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• At least 3 years of proven experience in endpoint management, ideally in enterprise environments.
• Deep familiarity with Intune, Windows 365, and cloud-native frameworks.
• In-depth knowledge of Windows11, PowerShell and Azure DevOps.
• Hands-on experience with printing infrastructure and its integration in Endpoint Management setups.
• Have experience in highly regulated environments (e.g., financial institutions).
• A bachelor’s or master’s degree in computer science, Information Systems or related field - or equivalent work experience.
• Ability to communicate complex technical concepts to non-technical stakeholders.

Don’t meet every single requirement?

Studies have shown that people are less like to apply jobs unless they meet every single qualification. At ING we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• A collaborative environment with passionate professionals.
• A salary tailored to your qualities and experience.
• 25-28 vacation days depending on contract.
• Pension scheme.
• 8% Holiday payment and 13th month salary.
• Hybrid working to blend home working for focus and office working for collaboration and co-creation (Practice is two days in the office).
• Personal growth and challenging work with endless possibilities.
• An informal working environment with innovative colleagues.

Who we are

ING is a global bank with a strong European base. Our more than 60,000 employees offer retail and wholesale banking services in more than 100 countries. Our purpose is to empower people to stay a step ahead in life and in business.

Our products include savings, payments, investments, loans and mortgages in most of our retail markets. For our Wholesale Banking clients we provide specialised lending, tailored corporate finance, debt and equity market solutions, sustainable finance solutions, payments and cash management and trade and treasury services.

We aim to bring our customers value by making banking frictionless, removing barriers to progress and giving them confidence in their ability to make decisions and to move forward.