IT Support Engineer Level 2

This is an on-site, contract role for a Desktop Support Engineer Level 2 in Venlo. The Desktop Support Engineer Level 2 will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, managing IT assets, and maintaining Windows and Office deployments. The engineer will also handle IT asset disposal, secure media destruction, and provide Level 1 and Level 2 support as required.

Do you have experience in Management?, Do you have a Bachelor's degree?, * Technical support and troubleshooting: Hardware & software troubleshooting, Windows and Office Deployment Services, PC deployment

• IT asset management and support: IT Asset Disposal, Data Removal and Secure Media Destruction, End-Use Support
• Installation and maintenance: 24 x 7 Global Break fix Maintenance Services, 24 x 7 Installs, Moves, Adds, Changes (IMAC), Full on-site Structured Cabling installations
• Networking and remote support: 24 x 7 Cisco/Palo Alto/Adtran Installations, Remote Support and Management
• Additional qualifications: Professional consulting experience, ability to perform site surveys and audits, experience with Secure Stock Storage Locations
• Excellent problem-solving and communication skills
• Relevant certifications and training in IT support are a plus
• Experience in enterprise-level IT support environments is beneficial

H-Tech Supports (HTS) provides modern day IT and network solutions to enterprise markets through an extensive range of managed IT support services for clients worldwide. As a single-source provider of end-to-end IT solutions, HTS caters to the business and technology needs of its clients. We offer professional consulting, data solutions, and maintenance services through a global pool of IT engineers to help clients meet changing technology demands. Our expertise in design, engineering, installation, and maintenance helps clients grow their businesses. With comprehensive market understanding and effective resource management, we enable clients to achieve their full potential and accelerate their business growth.