Technical Support Engineer

Technical Support Engineer Hoofddorp, reference 2025-01956 Job description Our client is is looking for a Mechanical Engineer who is fluent in English + a C2 level of French, Swedish, Spanish, Dutch OR German As part of the Technical Support team, employees will join a multicultural team providing first-line, remote technical support to customers, as well as the company's customer service and sales departments. Employees will gain experience across a variety of industries by providing technical assistance and solving complex problems. Key Responsibilities: - Provide expert remote technical support and troubleshooting for French-speaking clients. - Make industry-specific product recommendations to meet unique customer needs. - Conduct technical evaluations of conveyor systems and suggest improvements. - Deliver engaging technical presentations via remote technologies. - Offer technical training to colleagues and customers. - Research and compile technical data to support customer inquiries. - Create detailed Bill of Materials for various projects. - Contribute to the development and maintenance of tools and technical documentation. Requirements - C2 level of French, Swedish, Spanish, Dutch OR German + excellent Englsih - Engineering Degree/background (Mechanical, Mechatronics, Industrial) - You are based in the Netherlands with full living /working permits arranged - Outstanding communication and interpersonal skills. - Experience in industrial sales/support or equipment specification is highly desirable. - Strong mechanical aptitude with the ability to explain complex concepts clearly. - Excellent problem-solving skills and logical thinking. - Proficiency with MS Office applications. - Experience with 2D and 3D CAD software is a plus. - Familiarity with CRM software is a plus. - Ability to manage multiple projects simultaneously. A service-minded, team-player attitude with a sense of ownership and self-management. Working condi...