Technical Support Specialist (Repair devices) | Dutch & English

Undutchables
Amsterdam, Netherlands
2 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
Dutch, English, Korean
Compensation
€ 3.5K

Job location

Amsterdam, Netherlands

Tech stack

Issue Tracking Systems
Microsoft Office
Systems Integration
Diagnostic Tools

Job description

What will you do?As a key member of our Technical Support team, you will play an essential role in maintaining the optimal performance of the medical devices by delivering precise and high-quality repair and maintenance services. Your core responsibilities will include:

  • Performing repair and maintenance activities on medical devices, both on-site and in the workshop, in adherence to the highest technical standards.
  • Diagnosing and resolving technical issues efficiently using appropriate diagnostic tools and procedures.
  • Providing technical assistance to clients regarding device setup, system integration, and troubleshooting.
  • Maintaining accurate documentation within the ticketing system, including the creation of repair reports and detailed cost estimates.
  • Coordinating maintenance schedules and managing parts inventory in close cooperation with the internal team.
  • Conducting user training sessions-both online and on-site-on proper device operation and routine maintenance.

Requirements

  • Successfully completed technical training, preferably as an electronics technician, mechatronics technician, or in a comparable discipline.
  • Proven experience in the repair and maintenance of technical devices; prior exposure to medical, fitness, or diagnostic equipment is advantageous.
  • Strong technical acumen and effective problem-solving capabilities.
  • Proficiency in both Dutch and English (spoken and written); knowledge of Korean is a plus.
  • Familiarity with Microsoft Office applications; experience with ticketing or CRM systems is desirable.
  • Possession of a valid Class B driver's license and willingness to travel occasionally.
  • We are seeking a solutions-oriented technician with a strong commitment to accuracy and customer satisfaction.
  • You live in Amsterdam region

Benefits & conditions

  • Start Date: As soon as possible
  • This is a long term position
  • Our client offers an initial one-year employment contract, with the possibility of extension based on performance
  • The salary is from €2,800 to €3,500, depending on experience and education.
  • Opportunities for career development within an international and innovative work environment.
  • Pension scheme & Commuting allowance
  • Birthday gift & subsidy for a sports membership
  • Language learning support (Korean, Dutch, German, French, Italian, or Spanish)
  • A collaborative and supportive team culture that fosters a positive workplace atmosphere
  • A freshly prepared lunch every Wednesday at our Amsterdam office

Application ProcedureIf you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge. IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure. Salarisomschrijving

€2800 - €3500 monthly

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