IT Support Representative
Undutchables
Amersfoort, Netherlands
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
Dutch, English Experience level
Intermediate Compensation
€ 3.5KJob location
Amersfoort, Netherlands
Tech stack
Microsoft Windows
Microsoft Active Directory
Apple Mac Systems
Dynamic Host Configuration Protocol
Desktop Computing
System Center Configuration Manager
Virtual Local Area Networks
Microsoft InTune
Laptops
Job description
- Provide hands-on support for desktops, laptops, printers, and mobile devices
- Troubleshoot hardware, software, and network issues
- Support users with Microsoft 365 applications
- Manage user, group, and computer accounts in Active Directory and Entra ID
- Configure and manage devices using Microsoft Intune
- Assist with basic network tasks (IP configuration, DHCP, VLANs)
- Deliver excellent customer service and communicate clearly with users
- Maintain an organized approach to ticket handling and documentation
- Work on-site at the Amersfoort office
Requirements
- Minimum 2 years of IT support experience in a corporate environment
- Proficient in English, Dutch is a strong pre
- Knowledge of Windows 10, Windows 11, and macOS
- Strong troubleshooting and problem-solving skills
- Professional appearance and attitude
- Highly organized with attention to detail
Nice to Have:
- Experience with Microsoft SCCM
- Experience with JAMF MDM
- Familiarity with conferencing and meeting room systems
- Certifications: Microsoft MD-102 (Managing Modern Desktops) or MS-900 (Microsoft 365 Fundamentals)
