IT Support Technician

UCT

23 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Intermediate

Job location

Remote

Tech stack

Microsoft Windows

Virtual Private Networks (VPN)

Microsoft Office

Mobile Security

Enterprise Software Applications

Information Technology

Job description

We are looking for a positive, enthusiastic individual looking to pursue their career in a fast-paced environment. As our IT Support Technician, you will provide direct, onsite support to all UCT users within the Cambridge office & Global remote locations. This is a great opportunity to join a global Company to further develop your skills and career., * Perform a wide range of duties, including onboarding employees, computer setups, installation of corporate enterprise applications, internal IT projects and mobile security setups.

Leverage the internal help-desk support systems and processes to ensure that IT issues impacting employees are quickly resolved.
Troubleshoot computer connectivity, hardware failures and Windows issues.
Troubleshoot issues with MS Office, wireless, VPN, and printer connectivity.
Support remote users.
Support local Cambridge and Global remote locations.