Repairs Admin

To provide effective administrative support to the whole company on a day-to-day basis, ensuring excellent service is delivered in accordance with a variety of contracts. Having the ability to be flexible to meet changing demands and undertake various tasks in order to deliver a quality service. To always provide high levels of customer service to our clients and their residents.

Key duties:

Answer telephones, deal with enquiries, and see them through to conclusion.

Process work orders accurately and in a timely manner, ensuring priority, targets and contract requirements are taken into account.

Monitor, update & distribute works using the company database, ensuring orders are completed and targets are met.

Assist with booking appointments for works (by phone or email). Monitor and book any subsequent appointments.

Liaise with clients, sub-contractors and members of the public. Keep them informed and up to date with work progress or issues.

Collate paperwork pertaining to completed orders through to invoice stage.

Maintain computerised records of all invoices produced and ensure they are delivered to the relevant client department.

Accurately reproduce and send test certificates.

Accurately maintain filing systems.

Experience in construction or repairs industry Good written and verbal communication skills. High level of technical knowledge (in context of repairing/maintenance contracts) Ability to be flexible and meet changing demands.Apply or call Leah Seber at Build Recruitment for more info