Manager, Business Intelligence

"The Marketing team is poised for unprecedented growth and opportunity. We're in a very unique position where we've experienced tremendous success but are far from exhausting the whitespace around us. There is a unique opportunity to join a rising organization and make a significant and immediate impact." Mark Lynch - Senior Director, Demand Generation

Are you ready to lead the data revolution in a fast-paced, high-impact marketing environment? Absorb is on the hunt for a Manager, Business Intelligence who’s equal parts strategist, builder, and storyteller. In this role, you’ll architect the insights engine that drives smarter decisions across Marketing and Product—from defining rock-solid metrics to unlocking full-funnel visibility and powering automation at scale. You’ll lead a talented team, shape the data culture, and partner with cross-functional leaders to turn complexity into clarity. If you thrive on turning data into action and love enabling teams to move fast with confidence, this is your moment.

Absorb Culture - Absorb LMS

What you’ll do:

• Establish and maintain the semantic layer (metrics, dimensions, business logic) so Marketing, Product, and Enablement share one source of truth.
• Deliver decision-ready dashboards and self-serve for product and marketing performance; drive adoption and consistency.
• Build end-to-end visibility across the prospect and customer funnels.
• Own tracking plans and governance (naming, schemas, consent/PII) for Marketo (including Engage & Measure) and Pendo; ensure accurate, current instrumentation.
• Ensure timely, accurate campaign support (lists, segment definitions, suppressions, enrichments, QA) so planned campaigns launch on schedule.
• Maintain data pipelines and SLAs that keep reporting current and dependable.
• Own data quality workflows (lineage, alerts, anomaly checks, backfills) and documentation; uphold privacy/compliance standards.
• Manage a small team; run 1:1s, reviews, and career development; establish intake and prioritization rituals.

• 5-8 years in BI/Analytics with cross-functional stakeholders (Marketing, Product, RevOps).
• 2+ years of people management experience
• Hands-on with a major BI tool (Looker/Power BI/Tableau) and semantic-layer concepts.
• Experience with SQL and data-modeling (dbt or similar).
• Proven ownership of marketing automation and/or product analytics instrumentation, specifically Marketo and Pendo (tracking plans, field hygiene, event schemas, QA).
• Familiarity with GA4/UTM governance, Salesforce/CRM objects, and ETL/ELT (e.g., Fivetran/Stitch) in a cloud DW (Snowflake/BigQuery/Redshift).
• Clear communicator who can define metrics, set expectations/SLA, and drive adoption without boiling the ocean.
• Nice-to-have:
• Experience with marketing attribution and multi-touch reporting
• Experience working with Salesforce
• Experience supporting paid search performance reporting and optimization.

Are you ready to become an Absorber?

• Comprehensive Health and Wellness Benefits, generous time off, comprehensive medical and dental benefits based on your country of location
• New Hire Equipment Allowance and monthly Flex Allowance to support your success
• Endless opportunity for career growth and internal mobility
• Employee driven DE&I programs

Absorb Software is a remote-first company that provides online training solutions to leading organizations around the world. Absorb is a cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity. Our online learning platform combines forward-thinking technology built to scale as our customer’s organizations grow. We empower learners to enrich their lives, workplaces and communities. Our values are simple: * We achieve exceptional results by genuinely caring about each other and the work we do * We’re united, and we grow through our commitment to elevating continual learning!