Head of Change

Your Company:A rapidly growing business services company is seeking an accomplished Head of Change to join its senior leadership team. With a clear social purpose and a commitment to ensuring accessibility and trust, this organisation is playing a vital role in supporting both individuals and enterprises across the UK.The business is characterised by constant evolution and a fast-paced environment where innovation, operational excellence, and stakeholder trust are critical. As it continues to expand and refine its services, the organisation is now seeking a senior change leader to shape and deliver its enterprise-wide change agenda, driving consistency, structure, and excellence in transformation and innovation initiatives.Your Role and ResponsibilitiesWhile in this position your duties may include, but are not limited to:

• Develop and deliver an organisation-wide change framework that drives sustainable transformation and supports strategic objectives.
• Lead and develop a high-performing change team, ensuring delivery of multiple projects aligned with business priorities and stakeholder expectations.
• Partner with the Executive Committee to define the change portfolio, set priorities, allocate resources, and determine delivery methodologies.
• Establish and embed governance standards, controls, and assurance frameworks to ensure consistency, compliance, and quality across all programmes.
• Oversee portfolio performance, monitoring progress against milestones, budgets, and quality metrics, and provide clear reporting to executive and board audiences.
• Drive effective project initiation, planning, and execution with defined deliverables, success measures, and risk management processes.
• Build strong relationships with stakeholders across the business, ensuring engagement, transparency, and alignment throughout all stages of change.
• Champion continuous improvement, leading initiatives that enhance efficiency, automation, and performance tracking across systems and processes.
• Ensure business readiness for change by aligning policies, processes, and controls with future-state operations and supporting smooth transitions.
• Foster an inclusive, accountable, and growth-oriented team culture, providing coaching, feedback, and development opportunities to enable high performance.

• Proven experience as a senior change or transformation leader, successfully delivering complex, multi-faceted programmes in fast-paced, evolving environments.
• Strong leadership capability with a track record of building, developing, and motivating high-performing teams.
• Hands-on experience managing end-to-end change delivery using both Agile and Waterfall methodologies.
• Exceptional communication and stakeholder management skills, with the confidence to engage effectively with executive teams, board members, and external partners.
• Deep knowledge of change governance, assurance frameworks, and process optimisation.
• Practical understanding of continuous improvement methodologies such as Lean, Six Sigma, or Kaizen.
• Experience implementing automation or robotic process solutions to enhance efficiency and remove operational inefficiencies.
• Ability to design and embed governance frameworks, create process maps, and develop structured change playbooks that drive consistency and accountability.
• Strong analytical and data-driven approach, with proficiency in Excel and PowerPoint for reporting, performance analysis, and business case preparation.
• Strategic mindset with the ability to interpret data in a wider business context and translate insights into actionable decisions.
• Resilient, adaptable, and inclusive leadership style, capable of thriving in ambiguity and guiding teams through periods of transition.
• High emotional intelligence, commercial acumen, and the ability to foster engagement, collaboration, and trust across all levels of the organisation.

What You Will Get in Return:This is an outstanding opportunity to shape the future of a purpose-driven national organisation at a pivotal stage in its evolution. In return, the company offers a competitive salary, depending on skills and experience. The role offers the chance to design and lead a transformative change agenda that will deliver lasting impact for communities and stakeholders across the UK.You will be joining a values-led leadership team that prizes integrity, inclusion, and innovation, with a shared commitment to trust, belonging, and growth. This position represents a unique opportunity for a strategic yet hands-on change leader to influence cultural and operational transformation at scale, leaving a lasting legacy within a vital national institution.To express interest in this role and have a confidential chat, please reach out to:Suzi Kocovska - Recruitment PartnerM: 07743 971752E