Data Analyst

As a Data Analyst, you'll sit at the heart of how the organisation understands its operations. You'll be digging into operational and service-centre data, mapping out full customer and process journeys, and turning numbers into clear, actionable insight for senior leadership. Reporting, dashboarding and performance analysis are a huge part of the role, and you'll work closely with finance, ops and leadership to highlight what's working - and where the opportunities are.

You'll be responsible for:

• Exploring complex operational datasets to surface trends, issues and opportunities
• Mapping end-to-end processes and identifying areas for efficiency
• Building and owning Power BI dashboards used for real-time decision-making
• Presenting insight and recommendations to senior stakeholders
• Maintaining data quality and consistency across systems
• Highlighting data/process gaps and supporting business cases for change

• Proven experience as a Data Analyst, ideally within retail, automotive or manufacturing
• Strong Power BI capability
• Solid SQL for pulling and interrogating large datasets
• Advanced Excel skills
• Experience creating dashboards and visualisations
• Strong communication skills, with the ability to translate data for non-technical teams
• Python experience is a nice-to-have, not a must

• Salary up to £40,000
• Opportunity to shape the analytics function as it grows
• Direct exposure to senior decision-makers

This is a business on a real data journey. They're scaling fast, investing heavily in analytics, and putting data at the centre of how they improve performance. If you want to join a company where analytics genuinely drives decisions, this is a great place to do it.