Systems Specialist
Hays plc
Gillingham, United Kingdom
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 45KJob location
Remote
Gillingham, United Kingdom
Tech stack
Business Process Modeling
Business Systems
Microsoft Office
Operational Systems
Job description
As a Systems Specialist, you'll play a key role in optimising terminal operations and supporting critical business systems. Working closely with operational teams and IT specialists, you will:
- Gather user requirements and translate them into system specifications.
- Configure and implement applications for container terminal equipment.
- Provide daily operational support for Terminal Operating Systems (TOS), including proactive maintenance.
- Deliver training to system users across the business.
- Collaborate with stakeholders to identify performance trends and implement improvements.
- Act as 1st and 2nd line support for TOS-related issues.
This is a hands-on role where you'll be involved in projects that drive efficiency and innovation across the organisation.
Requirements
- Experience in Port Operations, Logistics, or Distribution.
- Familiarity with terminal operating systems such as Zodiac or Navis (desirable).
- Strong analytical skills and the ability to convert operational requirements into clear processes.
- Experience in Business Process Modelling and project coordination.
- Proficiency in Microsoft Office applications.
- Practical experience managing complex system projects, including go-lives and frontline support.
Benefits & conditions
In return, you'll join a forward-thinking organisation that values innovation and collaboration. Expect a competitive salary, opportunities for professional development, and the chance to work on projects that truly make a difference in the logistics and supply chain sector.
About the company
Join a leading organisation at the forefront of logistics and supply chain innovation. This is your chance to be part of a business that is shaping the future of trade through smart technology and operational excellence. With a strong reputation for delivering world-class solutions, this company offers a dynamic environment where your ideas and expertise can make a real impact.