School IT Technician

We're looking for a friendly, proactive IT Technician to join our welcoming secondary schools in Brent. In these roles, you'll play an important part in helping staff and students get the most out of the school's technology. Your day-to-day work will include:

Offering first-line technical support to students and staff in a patient, approachable way

Troubleshooting hardware, software, and network issues

Setting up, maintaining, and repairing ICT equipment (computers, printers, projectors, tablets, interactive whiteboards)

Supporting the rollout of new systems, updates, and software

Helping with user account management and password resets

Monitoring and updating the school's IT inventory

Making sure classrooms and learning spaces are fully equipped with working technology

Responding to IT support tickets and escalating issues when needed

Assisting with general IT admin and routine maintenance tasks

A relevant IT qualification or strong interest/experience in IT support

Good understanding of hardware, software, and basic networking

A positive, can-do attitude with great problem-solving skills

Friendly communication and a helpful approach to customer service

Ability to work both independently and as part of a supportive team

Previous IT support experience is helpful but not essential

An enhanced DBS on the Update Service (or willingness to apply)

A warm, supportive secondary school community in Brent

Full-time hours, Monday to Friday, during term time

A competitive daily rate based on experience

A fantastic stepping stone for anyone looking to grow in school IT support or progress toward roles such as Network Technician or IT Manager