IT Technician | Cambridge

You'll provide first-line technical support, assist with hardware setup, manage software installations, respond to support tickets and help maintain the school's networks and devices. You'll follow clear workflows, logging tasks and prioritising requests with guidance from senior IT staff. You'll also support ICT classrooms, troubleshoot classroom tech, and help implement digital upgrades across the school.

Department Highlights

The IT department is highly organised and collaborative, working with up-to-date systems, well-maintained networks and specialist educational software. A structured team approach ensures tasks are shared, documented and supported. Staff receive clear guidance, problem-solving models and training across key systems.

Professional Support

• Weekly team briefings and task reviews
• Clear ticketing systems for workflow management
• Access to shared troubleshooting guides and documentation
• CPD on networks, hardware, software and safeguarding procedures
• Opportunities to support digital learning projects

• Solid understanding of IT hardware and software fundamentals
• Calm, logical problem-solving abilities
• Clear communication with students and staff
• A helpful, proactive attitude and willingness to grow