Snr Technology Delivery Manager - A&A

Technical Delivery Leadership

• Lead end-to-end delivery of major technical projects and programs, ensuring all work aligns with organisational objectives and strategies.
• Manage project resources, scope, timelines, and budgets to reach quality and performance targets.
• Mentoring and guiding technical delivery teams to comply with technical standards, frameworks, and best practices in governance.
• Maintaining thorough, high-quality technical documentation for all programs and projects.
• Support the Technical Portfolio Manager in strategic planning aligned with business requirements.

Team Coordination and Collaboration

• Collaborate closely with cross-functional teams-including development, QA, product ownership, and the Project Management Office (PMO)-to ensure seamless technical delivery.
• Serving as a liaison between technical teams, senior leaders, and business stakeholders to align technical solutions with business requirements.
• Foster a culture of collaboration, accountability, and innovation within technical teams.
• Manage vendor relationships to support successful project outcomes.

Risk Management and Problem-Solving

• Identify and mitigate technical risks and challenges proactively, ensuring continuity and success of projects, and escalate issues promptly when necessary.
• Address bottlenecks and dependencies across teams efficiently to maintain delivery momentum.
• Escalate significant risks or issues to senior leadership with actionable recommendations and timely updates.

Performance Monitoring and Reporting

• Track and monitor program, project, and budget progress using established metrics, providing regular updates to relevant stakeholders.
• Ensure accurate and timely completion of project documentation, including plans, risk registers, budget tracking, and status reports.
• Analyse project outcomes to identify lessons learned and promote continuous improvement opportunities.
• Prepare and deliver timely reporting for various forums and stakeholders such as quarterly reports and IITC meetings.

Process Improvement and Innovation

• Lead continuous improvement initiatives to drive efficiency, quality, and scalability in technical delivery.
• Remain abreast of industry trends, emerging technologies, and best practices to inform and enhance technical strategies.

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field;
• Relevant certifications (e.g., PMP, Agile, Scrum, ITIL).
• Masters in a relevant field advantageous.
• 10+ years of experience in technical project or delivery management, with a strong focus on development, infrastructure, or related domains, and people management
• Proven track record of delivering large scale, complex technical projects and products in a cross-functional, collaborative environment.

Skills and capabilities

• Effectively demonstrates exceptional leadership, teamwork, problem solving, initiative and integrity, with experience of driving the best from teams located in multiple locations and time zones.
• Proven ability to effectively engage with business stakeholders to clarify and understand their business requirements and manage competing priorities.
• Demonstrated experience managing multiple concurrent projects and project coordinators.
• Experience working with multiple third-party vendors and partners to deliver complex information technology projects.
• Understanding of systems, development methodologies and architecture.
• Experience transitioning technology solutions into operational environments.
• Ability to establish and adhere to strict project timeframes.
• Demonstrate the ability to balance priorities among competing needs whilst providing the highest level of value to BDO.
• Strong negotiation and dispute resolution skills.
• Financial literacy to forecast and manage project budgets.
• Excellent interpersonal and written communication skills, including the ability to influence and drive other team members, and to engage effectively with senior stakeholders.