Operations & Data Administrator

Step into the Energy Operations Team and embrace a role packed with variety, challenges, and opportunities to make an impact. From managing supplier communications to ensuring seamless billing processes, you'll play a vital role in helping clients meet their industry obligations., * Comprehensive private healthcare - medical, optical, dental, and mental health support

• Monthly team social budget
• Employee Assistance Programme
• Ride to Work & Electric Vehicle schemes
• Free on-site parking
• Complimentary fruit, snacks, and drinks
• Payroll Giving Scheme (matched donations to charity)

What You'll Be Doing

You'll be part of a dedicated team delivering outsourced back-office operations for gas (IGT) and electricity (IDNO) clients. Your responsibilities will include:

• Managing day-to-day operational activities across supplier communications, data management, and regulatory reporting
• Handling the interface between energy suppliers and metering organisations, ensuring smooth information flow
• Executing monthly DUoS billing for both Half-Hourly and Non-Half-Hourly electricity/gas suppliers
• Validating data prior to invoicing, identifying tariff mismatches and missing consumption data
• Reconciling invoices and taking appropriate action based on updated or corrected data
• Producing regulatory and service performance reports with analysis and meaningful insights
• Conducting operational acceptance testing on new or updated system features
• Proactively maintaining accurate industry data to meet month-end billing deadlines
• Supporting process and system improvement initiatives to drive efficiency and compliance

This is a varied, data-focused role where no two days are the same, and where your contributions directly support compliance with industry standards and SLAs.

This role suits someone detail-focused, process-driven, and confident working with data in a busy operations team - ideally with experience in the utilities or energy sector.

You will have:

Minimum 3 years in a process-driven or analytical role (utilities/energy experience is a plus)

Strong analytical and problem-solving skills - comfortable working with large sets of data

Excellent time management and organisational abilities

Ability to grasp new systems and industry processes quickly

Confident communicator who can build rapport with clients professionally

A proactive team player with a flexible, can-do attitude

Proficiency in Microsoft Excel and Word

Desirable

Background in metering, energy data, or supplier operations

Experience with industry systems and billing processes, * Admin

• Analytical
• Data

Our client, a leader in IT software and business services for the utilities and pharmaceutical industries, is on the lookout for a talented Operations and Data Administrator to join their thriving team in Redhill.