IT Support Technician
Micropress Printers Ltd.
Reydon, United Kingdom
9 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
IntermediateJob location
Reydon, United Kingdom
Tech stack
Microsoft Active Directory
Amazon Web Services (AWS)
Azure
Cloud Computing
Computer Security
IP Addressing
Network Security
Microsoft Office
Windows Server
Networking Basics
Cloud Services
Windows Desktop
Wi-Fi Technology
Information Technology
Network Server
Job description
- Provide Windows desktop support for end users.
- Install, configure, and maintain hardware and software.
- Perform basic troubleshooting of IT issues.
- Support and maintain Office 365 applications and email systems.
- Assist with basic networking tasks (LAN/Wi-Fi, IP addressing, connectivity).
- Gain exposure to server environments (Windows Server, Active Directory).
- Support cloud services and contribute to migration/implementation projects.
- Apply basic desktop and network security practices (patching, antivirus, access control).
- Deliver excellent customer service across office and factory staff.
- Participate in IT projects, contributing to planning and rollout.
- Document processes, solutions, and maintain accurate records of support activities.
Requirements
Do you have experience in Microsoft Windows Server?, We are looking for a motivated IT Support Technician ready to take the next step in their IT career. This hands-on role covers daily support across office and factory environments, while also offering exposure to server environments, cloud technologies, and IT security. The successful candidate will be proactive, eager to learn, and able to work independently with minimal supervision., * 2-3 years of experience in IT support or a similar role.
- Strong knowledge of Windows desktop environments.
- Familiarity with hardware installation and maintenance.
- Understanding of basic networking concepts and desktop security fundamentals.
- Experience with Office 365 administration and email support.
- Exposure to server environments and cloud platforms (Azure, AWS, or similar).
- Excellent communication and customer service attitude.
- Ability to work independently, take initiative, and manage tasks unsupervised.
- Willingness to learn and adapt to new technologies.
Desired Attributes
- Self-motivated and proactive.
- Strong problem-solving mindset.
- Keen interest in developing skills in servers, cloud, and IT security.
- Flexible and adaptable to both office and factory settings.
- Team player with a positive attitude.
