Network Voice Field Engineer

As a Network Voice Field Engineer, you'll play a key role in maintaining and supporting Southern Water's data and voice network across a diverse range of sites, including water treatment plants, pumping stations, aquifers, and reservoirs. You'll work within the Network Operations team, providing hands-on technical support and ensuring reliable connectivity for critical infrastructure.

What you will be responsible for:

Troubleshooting connectivity issues across ADSL, Satellite, GSM, and LTE technologies.

• Liaise with third-party contractors and ensure compliance with Southern Water's health and safety procedures.
• Provide technical and remote support for fault identification, diagnostics, and resolution.
• Install and commission network routers and switches at Southern Water sites and monitoring stations.
• Perform routine maintenance and operations on site equipment in line with company guidelines.
• Maintain accurate site communications documentation and ensure data is accessible to relevant teams.

• Solid networking experience with IP, data, and transmission technologies.
• Ability to troubleshoot both analogue and IP systems using a structured, logical approach.
• Health and safety awareness and general IT hardware knowledge.
• Full UK driving licence.

Desirable

• Experience in field operations within mobile or telecommunications networks.
• Familiarity with voice technology and remote triage processes.

Southern Water is at the forefront of transforming Britain's water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed. You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply-even if your experience doesn't perfectly match every requirement. We'll support your growth and development.