IT Service Delivery Lead - Europe

• Deliver IT services for European customers in partnership with Global IT.
• Work with global platforms: NetSuite ERP, Salesforce CRM, SomAccount.
• Analyze pain points and develop roadmaps to maximize IT's contribution.
• Translate IT concepts into business language and vice versa.
• Lead regional projects and support global initiatives.
• Represent Global IT in European leadership meetings.
• Control European IT budget (Capex & Opex).
• Ensure compliance with governance and security standards.

• Strong technical background and ability to resolve local issues.
• Proven project leadership with measurable results.
• Excellent stakeholder management in a global, decentralized environment.
• Hands-on experience with ERP (NetSuite) and CRM (Salesforce).
• Business analysis and system analyst skills.

Soft Skills:

• Excellent communication in English (Dutch preferred; German/French is a plus).
• Self-starter, independent, and proactive.
• Analytical and flexible in a distributed global team.
• Skilled at taking stakeholders along on the digital journey.

About SomnoMedSomnoMed is the global leader in custom-made medical devices for the treatment of obstructive sleep apnea. We leverage technology to improve patient outcomes and deliver excellence worldwide.