Senior Support Engineer | Be the expert of the team

• Act as a senior escalation point for complex IT incidents and service requests.
• Provide high-level technical support both on-site and remotely.
• Diagnose, troubleshoot, and resolve issues across hardware, software, network, and cloud environments.
• Proactively monitor systems, identify risks, and implement improvements.
• Support and lead infrastructure upgrades, migrations, and new technology rollouts.
• Document solutions, procedures, and best practices to strengthen knowledge sharing.

Do you have experience in Windows?, * Experienced IT professional with a strong troubleshooting and customer-focused mindset.

• Solid expertise in Microsoft environments (Windows 10/11, Windows Server 2016-2022, Microsoft 365).
• Strong knowledge of networking, Active Directory, and endpoint management.
• Experience with cloud platforms (Microsoft Azure) and backup solutions (e.g. Veeam).
• Able to communicate complex technical topics clearly to non-technical users.
• Proactive, structured, and comfortable working independently as well as in a team.
• Fluent in English, French and Dutch

• A challenging senior role combining advanced support and infrastructure responsibility.
• 32 days of vacation based on a 36-hour work week, supporting a strong work-life balance.
• Annual performance bonus.
• Cafeteria plan, allowing you to tailor benefits to your personal needs.
• Competitive salary package with additional benefits.
• Flexible working arrangements.
• Continuous learning, training, and career development opportunities.
• A collaborative, supportive team culture where your expertise is valued., * Meal Vouchers
• Net Expenses
• Company phone & subscription
• Internal & External trainings
• Health Insurance
• Group Insurance
• End-of-year bonuses
• Bonus
• Cafetaria Plan
• Parking
• Team-building & incentives
• Remote possible
• Flexible holidays
• 3 days remote
• Flexible working hours