IT Project Manager (Digital)
Role details
Job location
Tech stack
Job description
The IT Project Manager is a key stakeholder in project coordination concerning all IT-related matters within the company. This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations. The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support., Business System Support:
- Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).
- Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
- Monitor system health and stability.
- Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
- Support business users as a subject matter expert on existing and proposed system functionality
- Act as program manager and project stakeholder for system upgrades and enhancements
End User Support:
- Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
- Facilitate requests for purchases.
- Observe and anticipate user needs, and make appropriate recommendations for improvement.
Infrastructure, Process and Policy:
- Assist users in understanding IT Policy, Process, and Systems.
- Support business leadership in strategic planning and project oversight.
- Coordinate site activities for upgrades and system maintenance.
- Make recommendations for enhancements that will improve system function, capabilities, and stability.
Requirements
- Bachelor's or Master's degree in IT or engineering field.
- Proven ability to work across functional and regional boundaries, challenge status quo, and handle multiple projects simultaneously while delivering on time and on budget.
- Fluent in English with excellent communication and change management skills.
- 3-8 years' experience in IT role in a global company.
- Mixed skills should include configuration and expertise in ERP system.
Benefits & conditions
They are offering a permanent position in an ambitious international company with an attractive salary and divers' extra-legal benefits (i.e. bonus, company car, 32 vacation days per year, health insurance, pension plan, meal vouchers, mobile phone with subscription, laptop and home office 2 days/week)