IT Manager

• As our IT Manager, you will be the single point of contact for IT and will be responsible for:
• Implementing the successful delivery of the Information Communication Technology Strategy.
• Ensuring the relationship between the Authority and ICT Managed Services provider is maintained and that service is provided in line with the contract.
• Ensuring ICT infrastructure continues to support the Authority's needs, drive continuous improvement, and advise on the most suitable ICT services and software solutions.
• Enabling ICT business continuity planning and disaster recovery.
• Liaising with the Authority's service provider to identify and mitigate any technological risks, ensuring privacy and security regulatory compliance.
• Identifying opportunities to use digital tools and AI to streamline processes and increase efficiency.
• Procuring the renewal of the Authority's hardware and software.

Technologies:

• AI
• Azure
• Hardware
• ICT
• Support
• Microsoft 365
• Security
• SharePoint
• Office 365
• Cloud

More:

This is a prestigious opportunity with a leading local authority organization following a period of significant investment and technology transformation. We invite you to join our success story, based in our Liverpool office one day a week!

• Experience building and maintaining client/contractor relationships, with demonstrated success in the delivery of ICT strategies and overseeing service provision contracts.
• Knowledge of Microsoft 365 and Microsoft Azure.
• Experience with document/record retention systems such as SharePoint.
• Previous experience working alongside a Managed Service Provider (MSP).
• Proficiency in Microsoft Excel.
• Skills in data analysis, extraction, manipulation, and cleansing are advantageous.
• Awareness of emerging technologies and the deployment of digital tools.
• Familiarity with Cyber Essentials Plus accreditation and experience liaising between client and contractor during a business continuity event or cyber-attack.
• An ability to read and understand complex payment mechanisms and produce verification measures.
• A proven track record for identifying and documenting information flows and business processes.

In return, you will be rewarded with hybrid-remote working, a contribution to the Local Government Pension Scheme via Merseyside Pension Fund, and 27 holidays, plus 8 Bank Holidays per annum.