IT Service Desk Engineer
Hunter Selection
Cheltenham, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 26KJob location
Cheltenham, United Kingdom
Tech stack
Microsoft Windows
Microsoft Active Directory
Azure
Microsoft Outlook
Cloud Computing
DevOps
Microsoft Office
SharePoint
Data Logging
Microsoft InTune
Job description
- As an IT Service Desk Engineer, you will be responsible for responding to requests for support by logging and categorizing incidents. You will work across the spectrum of IT support, handling basic service desk queries and getting involved in infrastructure project work. Your tasks will include building, installing, and configuring hardware and software, as well as working on live infrastructure projects.
Technologies:
- Azure
- Hardware
- Support
- Microsoft 365
- SharePoint
- Office 365
- Cloud
- Active Directory
- DevOps
Requirements
- I am looking for an IT Service Desk Engineer who possesses excellent people skills and has prior experience in a 1st line role. The ideal candidate will have skills in Microsoft 365 support and administration, SharePoint, Azure queries, Teams, and basic InTune support knowledge. Additionally, you should be proficient in Outlook and email support, troubleshooting and resolving issues, and ensuring users are kept up to date while meeting SLAs.
