IT Operations Administrator

In this IT Operations Administrator role, you'll act as the go-to point of contact for IT support across multiple offices, working closely with a third-party provider while also getting involved in projects, improvements and upgrades that help shape how the business operates. It's a varied, hands-on position offering autonomy, visibility and the chance to see the direct impact of your work every day., * Act as the first point of contact for IT enquiries and support across the business

• Work closely with external IT support providers to resolve technical issues efficiently
• Provide hands-on support for users, systems and business applications
• Administer and optimise CRM, communications and internal systems
• Assist with onboarding/offboarding processes including account setup and permissions
• Help coordinate and deliver IT projects, upgrades and system enhancements
• Maintain documentation, asset registers, and compliance records
• Contribute to best practice IT governance and security standards

Do you have a valid Driving Licence license?, Do you have experience in IT support?, * Technically confident with experience in IT support/administration roles

• Organised, proactive, and able to manage multiple priorities
• Comfortable communicating with technical and non-technical stakeholders
• Enthusiastic about identifying and delivering process improvements
• Familiar with CRM systems, user support, and project coordination
• Driving licence (essential): pool car available

• Up to£30,000 basic salary per annum (DOE)
• Monday - Friday 08:45 - 17:00
• 22 days holiday plus bank holidays
• Supportive, collaborative working environment
• Professional development and training opportunities