Client Services Reporting Analyst

We re on the hunt for 2 Reporting Analysts to join a growing Client Services team in brand-new roles. You ll be at the heart of the action, producing accurate reports, monitoring service performance, and helping the team shine. Excel wizards with a keen eye for detail will fit right in!, * Analyse data to identify trends, issues, and insights, providing clear feedback to management and teams.

• Produce daily reports for internal teams and clients, ensuring accuracy and timeliness.
• Support the Client Services team and wider business with ad hoc reporting and data analysis.
• Respond promptly to ad hoc reporting requests as they arise.
• Ensure all reports and outputs are delivered accurately, on time, and to a high standard.
• Highlight potential performance or service issues based on reporting and trend analysis.

• Advanced proficiency in Excel, Microsoft Office, and Outlook.
• Experienced in working with data, analysing trends, and providing actionable insights.
• Comfortable using online systems and bespoke software programs.
• Professional and clear in written and verbal communication.
• Highly organised and reliable, capable of managing multiple priorities effectively.
• Friendly, approachable, and able to perform well under pressure.

£28,500 Monday to Friday 9.00 5.30pm Hybrid working available (After training) Mid Kent

Looking for a role where you can work flexibly, be part of a lively team, and make a real impact? This could be the one for you!

This role is being handled by Holly Ensoll, Recruitment Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!