It Technician

• Keep classrooms running by maintaining desktops, laptops, iPads, Chromebooks, printers, and AV equipment.

• Manage users and devices through Google Workspace or Microsoft 365.

• Support and improve school networks: switches, Wi-Fi, VLANs, DHCP, DNS and more.

• Carry out essential updates, patching, imaging, and backups.

• Respond swiftly to on-site issues to keep lessons on track.

• Get hands-on with exciting projects - from device rollouts to network upgrades.

• Maintain accurate documentation and asset records.

• Build strong relationships with staff, leadership teams, and your internal IT colleagues.

• Minimum 2 years' experience in IT support (school experience a big plus!)

• Confident troubleshooting Windows, ChromeOS, and iPadOS

• Hands-on experience with Google Workspace Admin and/or Microsoft 365 Admin

• Solid understanding of networking essentials

• Strong problem-solving skills and the ability to communicate clearly with all types of users

Bonus Skills (Not Essential)

• Understanding of safeguarding, MIS systems, or classroom tech

• Experience with UniFi, Synology, Omada Cloud, or Veeam

• Scripting ability (PowerShell, Bash)

• Certifications (CompTIA, Google, Microsoft)

£30,000 - £35,000 per annum