Data Systems Support

Manage workflow and priorities for the Process Management team using JIRA Support new client onboarding within data processing systems Configure and maintain data manipulation systems to ensure accurate production and routing Provide application support to internal data processing and offshore teams Investigate and resolve system issues within monthly production cycles Support maintenance and upgrades of existing and newly implemented data systems Write and amend low-level code where required to support customer or industry changes Maintain clear process and system documentation Identify workflow inefficiencies and implement practical improvements Support and lead smaller-scale improvement projects, tracking milestones and actions Work with stakeholders to analyse current ("As Is") processes and help define improved ("To Be") solutions Produce reports and insights to support data-driven decision making Data System Support - What We're Looking For

Experience supporting data processing or data manipulation systems (Trillium is advantageous) Exposure to low-code/no-code environments, with an interest in understanding how systems function technically Strong analytical skills with the ability to translate data into actionable improvements Experience contributing to process improvement or project-based work Highly organised with the ability to manage multiple priorities Clear and confident communication skills Naturally curious, with a desire to understand how systems work at a detailed level This is a varied and hands-on role suited to someone who enjoys working with data and systems while also driving practical improvements. It would particularly suit someone who wants to develop within a technical and process-focused environment, rather than a purely coding or purely project management position.

Salary: £30,000 - £35,000 depending on experience Clear development scope within systems, process improvement or technical pathways 25 days holiday plus bank holidays Access to wellbeing support (mental and physical health) and a learning platform with hundreds of self-development courses Life assurance, company sick pay, and employer pension contributions Data System Support - Responsibilities