Revenue Operations Systems Manager

At Choco, Revenue Operations is the engine behind our growth. We are looking for a Revenue Operations Systems Manager to lead and scale the systems that power our global revenue organization. In this role, you will own and optimize our GTM tech stack, ensuring our sales, marketing, and document management tools are aligned, efficient, and built to scale with the business.

You will translate business requirements into scalable system designs that improve automation, ensure data integrity, and enable accurate deal processing. Your work will strengthen the operational foundation that enables predictable revenue and high performance across regions.

The role & responsibilities

• Manage the systems that generate revenue, ensure consistent operational performance, resolve deficiencies quickly, and enforce accountability around growth-driving metrics.
• Own the design, optimization, and ongoing reliability of complex Salesforce Flows that power our revenue processes, ensuring they scale cleanly and reduce operational friction.
• Administer and maintain Salesforce.com, including configuration, data integrity, and user support
• Gather and translate business requirements from stakeholders into technical solutions within Salesforce and other GTM related tools
• Identify inefficiencies in current processes and recommend improvements to increase operational effectiveness
• Partner with Sales, Finance, Legal, and IT teams to support deal structuring, approvals, and order management
• Create and maintain documentation including process flows, system requirements, and user guides
• Support system testing, upgrades, and new feature rollouts

Do you have experience in Salesforce?, * 5+ years of experience in a systems analyst, revenue operations, sales operations, or related role

• Hands-on experience with Salesforce.com (Salesforce Flows experience is required )
• Strong understanding of deal processes, order management, or quote-to-cash workflows
• Ability to gather requirements and communicate effectively with both technical and non-technical stakeholders
• Analytical mindset with strong attention to detail
• Experience working in a global or cross-functional environment preferred
• Proficiency with tools such as Excel, Google Sheets, or similar for data analysis

Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision. In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world's best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.