Curriculum Support Administrator

• Provide day-to-day administrative support to the Curriculum Delivery Manager and Coordinator.
• Act as first point of contact for learners for routine curriculum-related queries, escalating issues where appropriate.
• Support leaners with access to systems and platforms, acting as the lead administrative contact for learner use of the BUD system and the Virtual Learning Environment.
• Send out lesson links, joining instructions, reminders and follow-up communications to learners and employers.
• Track and report learner attendance.
• Distribute session recordings and learning materials to learners following delivery.
• Support the maintenance of curriculum delivery calendars and session schedules, updating systems as required.
• Assist with coordination of workshops, training sessions or curriculum-related events.
• Collect learner work and evidence in line with agreed processes and deadlines.
• Carry out initial checks to ensure submissions are completed and appropriately labelled before progression to marking.
• Upload, store and organise learner work securely and consistently across agreed systems and folders.
• Track learner work through marking, feedback and internal verification stages, updating records accordingly.
• Chase outstanding submissions or feedback as directed by the curriculum team.
• Upload, organise and maintain curriculum materials, session recordings and learner resources to the VLE.
• Support learner engagement with the VLE by monitoring access and participation data and flagging up non-engagement to the Curriculum Delivery Coordinator.
• Support tutors by ensuring learning content is visible, accessible and up to date on the VLE.
• Support communication between tutors and learners on administrative matters related to sessions, submissions and systems.
• Support audits, standardisation activities and reviews by ensuring documentation and evidence are complete and accessible.
• Contribute to continuous improvement of curriculum administration processes.
• Undertake any other reasonable duties to support the effective delivery of apprenticeship programmes.

· Previous experience in a coordination, administrative role, preferably within an educational or training environment is desirable

· Proven track record of managing schedules, coordinating events, and handling multiple tasks simultaneously.

Skills:

· Excellent organisational and time management skills.

· Strong communication skills, both written and verbal, with the ability to engage with a variety of stakeholders.

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms (e.g., Zoom, MS Teams).

· Ability to work independently and as part of a team, with a proactive approach to problem-solving.

· Attention to detail and commitment to quality.

· Strong initiative and ability to problem solve.

Key Attributes:

· Highly organised with the ability to manage multiple priorities.

· Strong interpersonal skills and the ability to build relationships with a wide range of stakeholders.

· A proactive, solution-focused approach to work.

· Commitment to continuous improvement and innovation in curriculum delivery.

· A passion for education and supporting the development of learners.

Please note this role would be subject to DBS requirements due to the nature of the business as an Apprenticeship Delivery Organisation., * Do you have previous experience in a coordination, administrative role, preferably within an educational or training environment is desirable?

• Do you have a proven track record of managing schedules, coordinating events, and handling multiple tasks simultaneously?
• Do you have excellent organisational and time management skills?
• Are you proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual meeting platforms (e.g., Zoom, MS Teams)?

• Salary £24,000 to £25,000 dependant on experience
• Full time permanent role
• Pension - employee contribution 6%
• Life Assurance
• 29 days holiday plus 8 bank holidays (FTE)
• Opportunity to buy-back 5 extra days annual leave (FTE)
• Day off for your birthday
• Optional Private Health Care package
• Employee Assistance Programme
• Bonus Scheme
• Aspire Values Award Scheme
• Annual Values Awards
• Long Service Awards
• Annual Company Events
• Gym Discount
• Access to Training & Development Opportunities, Job Types: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Bereavement leave
• Casual dress
• Company events
• Company pension
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Sick pay
• Work from home