HR/Payroll IT & Systems Analyst

• This role serves as the primary IT liaison and systems analyst supporting HRIS, Payroll, Benefits, and related downstream vendor integrations.
• The position partners closely with Payroll, HR, Benefits, IT, and external vendors to ensure the stability, accuracy, and integrity of critical HR/Payroll systems, with a heavy emphasis on ADP configuration, integrations, data movement, reporting, and access/security troubleshooting.
• The role requires deep functional and technical expertise, strong cross-functional communication, and hands-on ownership of complex system processes and data flows across Workday, ADP, and vendor platforms., Primary HR/Payroll IT Support
• Serve as the primary point of contact for IT-related questions and issue resolution across HRIS, Payroll, and Benefits, including coordination with IT resources and downstream vendors (e.g., Schwab, BSwift).
• Provide ongoing troubleshooting and resolution of issues involving SSO, ADP access, downstream vendor access, and system configurations.
• Partner with functional leads including Payroll, HRIS, and Benefits, taking direction from business leaders.

Interim IT Business Partner (HR & Payroll)

• Provide interim HR/Payroll IT Business Partner coverage, temporarily assuming responsibilities previously owned by the IT Business Partner (Balaji) during his transition to Keenova.
• Act as the central point of coordination between HR/Payroll and IT by managing the enhancement pipeline (intake requirements estimation delivery), communicating status/risks, and driving decisions in partnership with business owners.

Systems & Integration Ownership

• Maintain end-to-end responsibility for ADP configuration, integrations, data movement, and related vendor interfaces.
• Lead Workday ADP integration changes, including:

o Requirements gathering

o Configuration and mapping updates

o Testing

o Deployment

• Own HR/Payroll technology change delivery practices: create requirements and interface specifications, coordinate UAT, produce release communications, and maintain runbooks/SOPs for repeatable processes.
• Ensure accuracy, traceability, and auditability of all inbound/outbound data files, including reconciliation and exception handling.

Vendor & Contractor Coordination

• Serve as the primary liaison for external vendors supporting HR/Payroll technology.
• Act as the central point of contact for Cognizant contractor teams, ensuring clarity of tasks, priorities, and deadlines.
• Provide operational coverage after Cognizant's support window closes (noon ET through end of business).

Reporting, Analytics & Data Management

• Build, enhance, and maintain complex Payroll and HRIS reporting, including:

• Quarterly Gross-to-Net W-2 reporting for ~1,700 employees.

• Updates to ADP reports to support system changes, union requirements, compliance needs, and vendor specifications.

• Support Finance by adding and maintaining Direct/Indirect labor classifications in employee profiles to improve GL and financial reporting.

Benefits & Open Enrolment Support

• Develop, test, validate, and deliver Benefits reporting in partnership with internal teams and third-party vendors.

• Support Open Enrolment activities, including:

• Vendor coordination

• File updates

• Access/security support

• Troubleshooting downstream impacts

• Manage 401(k) configuration changes, macro development, testing, and deployment; coordinate with stakeholders and vendors to implement updates with minimal payroll impact.

Daily Payroll Operational Support

• Provide daily operational coverage for Payroll systems, including:

• Troubleshooting Workday ADP sync issues

• Managing and pushing changes / data updates

• Supporting time-sensitive payroll cycles

• Ensure data accuracy and timely resolution of issues outside vendor support hours.

Do you have experience in Workday?, * Extensive experience supporting Payroll, HRIS, and Benefits systems, preferably with ADP and Workday.

• Strong understanding of HR/Payroll data structures, integrations, and vendor ecosystem dependencies.
• Proven ability to manage complex reporting, audits, and data reconciliation.
• Excellent communication skills with the ability to partner across HR, Payroll, IT, and external vendors.
• Experience coordinating work across internal/external technical teams.