Desktop Support Technician

Join one of the top Healthcare systems in the United States. In effort to improve patient care and efficiency, our Healthcare client is rolling out practices and assisting end-users in becoming familiar with technology transitions. Together, you will assist Doctors, Nurses, Physicians, Scribes, and Healthcare professionals with updating end-user devices. DUTIES

• Technicians will be responsible for finding and documenting devices in the healthcare inventory system.

• Technicians will provide an individual daily report to project leads as a back up to daily activity reported online.

• Be subject to both the hospitals and ambulatory sites for our all Inventory and Assessment activities.

• Install and deploy the newly acquired hardware and peripherals in preparation for go live.

• Image, Deploy and Install all devices on the daily pick lists.

• Unbox equipment, breakdown the packaging materials and dispose.

• Ensure the site has capable devices for required workflows and all capable devices to be tested for all documented functions.

• As a team, test every device and ensure 100% functionality.

• Follow scripts that provide step by step instructions for testing.

• Mark devices as a fail and identify those items needing adjustment.

• Provide go live support and offer last minute deployment, testing, configuration or routing to sites and devices.

• Take direction from the command center and troubleshoot, install, or reconfigure. WORK ENVIRONMENT

• Onsite, healthcare.

• Will be interacting with healthcare staff.

• Ability to be on feet all day.

• Need to be able to lift 50+ lbs.

• Must have reliable Transportation.

• Performance Evaluation.

• Attendance Evaluation. COMPLIANCE

• Customer Service
• Troubleshooting
• Imaging
• Deployment
• Hardware Support
• Software Support
• Windows

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.