Developers increasingly influence purchasing decisions, making their experience with a platform critical for adoption and business growth.
Many developer tools are confusing or inconsistent, but the industry is now focusing on improving this experience to boost productivity.
The term "developer" now includes a wide range of roles like data scientists, marketers, and no-code builders, not just traditional software engineers.
Developer experience is the practice of creating tools and resources that meet the expectations and workflows of people solving problems with your product.
The DX spectrum helps assess experiences, showing that a predictable and reliable outcome is often a great goal, not just a magical one.
The developer cognitive journey shows that users first evaluate if a tool is a good solution for their problem, long before they look at specific methods or parameters.
Improve DX by using a mix of qualitative and quantitative data sources, including user interviews, competitive analysis, NPS, and your own intuition.
Writing documentation before building the API serves as a wireframe, ensuring the final product is designed for the user's experience, not just the database schema.
Open source projects allow for low-stakes experimentation and community feedback, as demonstrated by Twilio's developer phone which later became a core product feature.
Involving frontline employees in DX reviews helps create effective, use case-based onboarding that guides new users to success.
The core principle of improving developer experience is to start with empathy and continuously ask your developers what they need.
20:44Mike Elsmore
28:16Alexandra Petri
31:04Llywelyn Griffith-Swain
32:00David Singleton & Thomas Pamminger
1:06:16Sumit Gupta
28:07Rasmus Hald
57:45Robert Hoffmann & Christian Denich
23:03Robert Hoffmann
Jobs that call for the skills explored in this talk.
Twilio
New York, United States of America
CloudLinux
Amsterdam, Netherlands
DXC Technology
Herndon, United States of America
