Ricky Holtz
Diving into Developer Experience
#1about 2 minutes
Why developers are crucial to business success
Developers increasingly influence purchasing decisions, making their experience with a platform critical for adoption and business growth.
#2about 2 minutes
Moving beyond frustrating developer experiences
Many developer tools are confusing or inconsistent, but the industry is now focusing on improving this experience to boost productivity.
#3about 2 minutes
Expanding the definition of a developer
The term "developer" now includes a wide range of roles like data scientists, marketers, and no-code builders, not just traditional software engineers.
#4about 1 minute
A working definition of developer experience
Developer experience is the practice of creating tools and resources that meet the expectations and workflows of people solving problems with your product.
#5about 2 minutes
A framework for assessing DX from broken to magical
The DX spectrum helps assess experiences, showing that a predictable and reliable outcome is often a great goal, not just a magical one.
#6about 2 minutes
Focusing on solutions before implementation details
The developer cognitive journey shows that users first evaluate if a tool is a good solution for their problem, long before they look at specific methods or parameters.
#7about 3 minutes
How to gather data for improving developer experience
Improve DX by using a mix of qualitative and quantitative data sources, including user interviews, competitive analysis, NPS, and your own intuition.
#8about 1 minute
Applying docs-first design to create better APIs
Writing documentation before building the API serves as a wireframe, ensuring the final product is designed for the user's experience, not just the database schema.
#9about 2 minutes
Using open source to experiment with new DX ideas
Open source projects allow for low-stakes experimentation and community feedback, as demonstrated by Twilio's developer phone which later became a core product feature.
#10about 1 minute
Improving DX with internal reviews and onboarding
Involving frontline employees in DX reviews helps create effective, use case-based onboarding that guides new users to success.
#11about 1 minute
Why empathy is the foundation of great DX
The core principle of improving developer experience is to start with empathy and continuously ask your developers what they need.
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+2