MC
Michael Clark
How should you format your IT resume?
over 4 years ago
IT Help Desk Technician
novalink Solutions llc
United States
about 1 month ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Software Applications
Desktop Computing
TCP/IP
Information Technology
Servicenow
Requirements
- 2-3+ years providing IT support and management experience
- Professional certification (e.g. A+, Network+, Cloud+ or equivalent)
- Experience with using ServiceNow.
- Ability to present ideas in business-friendly and user-friendly language.
- Excellent communication and interpersonal skills are essential. Must be a result and goal-oriented individual with the persistence and patience necessary to work effectively with a variety of internal and external constituencies.
- Must have the ability to detect emerging trends and make recommendations for change.
- Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software in a multi-computer environment.
- Display current knowledge of technologies (computer systems, mobile devices, and technology products).
- Experience with resolving TCP/IP network issues.
- Experience or the ability to learn how to effectively maintain and support video conferencing, A/V and dash cam software and equipment.
- Proven problem-solving skills.
Apply for this position
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Apply on www.dice.comGood distractions
Talks and stories from around this role — technically off-topic, practically not.
Moments
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MS-DOS era and the rise of desktop computing standardization
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5:02 min
Mapping distributed compute paradigms to modern vehicles
Joachim Werner · LIVE
1:32 min
Ensuring secure and reliable connectivity for remote employees
Kyle Daigle · Coffee With Developers
56 sec
Taking the leap into desktop and mobile applications
Brian Morrison · Coffee With Developers
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