Linux Support Engineer

• Troubleshoot Linux production environments and customer issues

• Analyze logs, traces, and packet captures to identify root causes

• Apply production fixes, upgrades, and patches

• Create Methods of Procedure (MOPs)

• Collaborate with customer engineering and internal development teams

• Participate in scheduled maintenance windows

• 5+ years of Linux systems administration or production support experience (RHEL, CentOS, Ubuntu, etc.)

• Strong Linux troubleshooting skills

• Solid networking knowledge (TCP/IP, DNS, routing)

• Experience with Wireshark, tcpdump, or Linux log analysis

• Strong communication and customer-facing skills

Preferred

• SIP/VoIP experience

• VMware vSphere

• Bash/Shell scripting

• Docker, AWS, or Kubernetes

If you’re an experienced Linux Support Engineer, Linux Systems Administrator, or Linux Engineer looking for a customer-facing production support role, we’d love to speak with you.

Pulled from the full job description Professional development assistance 401(k) Health insurance Retirement plan Paid time off Vision insurance Dental insurance, * 401(k)

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance