Computer Support Associate I - Infrastructure

Infrastructure Engineer Visa sponsorship is not available, now or in the near future, for this position. Must be able to work 1st and 3rd shift. 1st shift hours 6:00 AM - 4:30 PM 3rd shift hours 6:00 PM - 5:00 AM. Assignment will start 1st shift but during busy season and needs candidate will need to be flexible to work 3rd shift hours as well. Job Description: To provide onsite deskside Tier 2 support performing the following duties: Primary Duties for this role:

• Deploying new computers to replace old ones.
• Upgrading to window 11 from 10
• Imaging computers
• Disposing of outdated assets
• Strong Software skills: PowerShell, python, etc.
• On your feet a lot
• Must be able to lift 50 pounds
• Metatarsal safety boots required first day

• Lifting and moving printers Additional details:

• Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Service Now, following KB articles for problem resolution, and following unit specific processes.

• Responsible for effective e-mail communications and ability to create and maintain basic documents/records

• Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations.

Knowledge of computing and networking concepts and fundamentals

• Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
• Knowledge of computer security policies and a general overall knowledge of computer security concepts
• Ability to drive locally

• 1 year or more IT experience preferred, but recent college graduates will be considered Education Requirements:

• Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent

• $13.00-13.50 per hour HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters colla…

• 5 days ago +

Company Overview Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of …