Amazon Connect Solution Architect (Professional Services)

Technogen, Inc.
Washington, DC, United States
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Working hours
Regular working hours
Job source

Tech stack

Application Programming Interfaces (APIs) Avaya IP Phone 1140e Amazon DynamoDB Lex (Software) Routing Salesforce.Com Amazon Connect Genesys AWS Lambda Cloudformation Functional Programming Amazon Lex
+2 more
Cisco Servicenow

Job description

Design enterprise Amazon Connect solutions Architect IVR, routing, queues, call flows Integrate Amazon Connect with Lambda, Lex, Salesforce, ServiceNow, CRMs and APIs Design omnichannel solutions (Voice, Chat, Email, SMS) Create HLDs and LLDs Lead migrations from Genesys, Cisco, Avaya or NICE Work directly with Federal customers Required Skills Amazon Connect AWS Lambda Amazon Lex Amazon Kinesis DynamoDB CloudFormation/CDK

Requirements

8-12+ years 4+ years with Amazon Connect

About the company

TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.

TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100+ projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

3:25 min

The evolution axis from genesis to commodity

Markus Harrer Markus Harrer · World Congress 2023

2:04 min

Enhancing network privacy with routing fees and onion routing

Andreas M Antonopoulos · LIVE

1:29 min

Expanding practical knowledge with community sandboxes and resources

Stuart Clark · LIVE

1:45 min

Discovering AWS services with conversational developer tools

Modood Alvi · World Congress 2025

9:30 min

Registering custom modules and updating genesis block

Manu Nelamane Siddalingegowda · World Congress 2021

1:51 min

Overview of the three Google Maps routing applications

Germán Álvarez · LIVE

Videos

See all

Related articles

See all