SAP S/4HANA Service & Warranty Lead - Automotive

• 10+ years of SAP experience with a strong focus on Service and Warranty domains.
• Hands-on expertise in:
• SAP S/4HANA Service or SAP CS
• SAP Warranty Management
• Service Orders, Notifications, and Settlement
• Strong understanding of automotive after-sales operations and dealer ecosystems.
• Experience leading enterprise SAP S/4HANA transformation programs.
• Experience integrating SAP with:
• Salesforce Service Cloud / Field Service
• Dealer Management Systems (DMS)
• External warranty/adjudication platforms
• Working knowledge of:
• IDocs
• APIs
• Integration architecture patterns
• Middleware platforms such as Workato
• Strong stakeholder communication and leadership capabilities.
• Ability to mentor teams and drive cross-functional solution alignment.

Skills: Adjudication, Application Programming Interface (API), Automotive Sales, Cloud Computing, Communication Skills, Cross-Functional, Ecosystems, Leadership, Mentoring, Middleware, On Site Support, SAP, SAP Administration, Sales Operations, Salesforce.com