Oracle Cx Field Service Manager, Functional Transformation

Deloitte T.T.L.
Kansas City, MO, United States
12 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Cloud Engineering Oracle (Applications) Information Technology

Job description

Experteer Overview In this role you lead an onshore functional team to deliver Fusion Field Service Cloud implementations and enhancements for Deloitte’s Sales & Service practice. You act as the primary client liaison for requirements, design personas and process flows, and help shape backlog and sprint demos. You combine Oracle Field Service expertise with cross-functional collaboration to translate business needs into actionable solutions. This position offers meaningful impact by advancing customer experiences through technology-enabled transformations. Compensation / Benefits * Lead onshore functional team delivering Fusion Field Service Cloud implementations and enhancements * Serve as primary client contact for requirement gathering and clarifications * Build personas and process flows to guide solution design * Guide backlog grooming and articulate business during sprint demos * Provide clear technical and functional guidance to team and clients Tasks * 8+ years in a consulting or industry role with at least 6 years in Oracle Field Service operations * 3+ years of experience leading multiple project teams simultaneously * Bachelor in Computer Science or Engineering * Ability to travel up to 50% * Strong communication and relationship-building skills * Proven ability to manage multiple tasks in a fast-paced environment Key requirements *

Requirements

as or industry role with at least 6 years in Oracle Field Service operations * 3+ years of experience leading multiple project teams simultaneously * Bachelor in Computer Science or Engineering * Ability to travel up to 50% * Strong communication and relationship-building skills * Proven ability to manage multiple tasks in a fast-paced environment Key requirements *

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