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IT-Mitarbeiter Schwerpunkt 1st Level Support

DIS AG
Bruchsal, Germany
1 day ago
Apply on www.adzuna.de
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
www.adzuna.de

Tech stack

Issue Tracking Systems Systems Integration Operational Systems

Job description

  • Aufnahme, Analyse und Bearbeitung von Benutzeranfragen sowie der Klassifizierung und der Weiterleitung an die Fachabteilungen
  • Erstellung und Bearbeitung von Incidents
  • Fehleranalyse und Störungsbeseitigung
  • Ticketeskalation an den 2nd Level Support
  • Pflege des Ticket-Systems und Erweiterung der Wissensdatenbank

Requirements

  • Abgeschlossene IT-Ausbildung bspw. Fachinformatiker für Systemintegration oder vergleichbare Erfahrung
  • Erste Berufserfahrung im Support von Vorteil
  • Idealerweise Kenntnisse in den aktuellen Betriebssystemen
  • Sehr gute Kommunikationsfähigkeiten in Wort und Schrift
  • Begeisterung für IT und neue Technologien

Benefits & conditions

  • Unbefristeter Arbeitsvertrag
  • Attraktives Gehaltspaket
  • 30 Tage Jahresurlaub
  • Flexibles Arbeiten
  • Ergonomischer, moderner Arbeitsplatz

… und vieles mehr!

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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3:00 min

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Lian Li · World Congress 2023

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Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

1:34 min

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Barbara Pirrera Barbara Pirrera +1 · World Congress 2024

1:13 min

Differentiating standalone automotive operating systems from projected mobile experiences

Stephan Schuster · World Congress 2022

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