IT Support Specialist

Operations Management, CompTIA A+ Procurement Coordinating Detail Oriented Microsoft Excel Customer Service Microsoft Office Financial Market Business Valuation Investment Banking Microsoft Windows 10 Full Stack Development Artificial Intelligence Business Transformation Administrative Functions Hardware Troubleshooting Service Request Management Verbal Communication Skills SAP Fieldglass (Vendor Management Tool), Our client is looking for a Technician to join their team. Candidates will be working on DMAC duties, Differentiated, Moves, Adds and Changes. Candidates may work evening and weekends in addition to their 40 hours a week as needed. Must be open to overtime. Ideal candidates should have experience performing moves, disconnects and reconnects. This is a hardware based role supporting moves, adds, changes, imaging, migrations and coordination of large move projects., Artificial Intelligence Business Transformation Hardware Troubleshooting End-User Training And Support Executive Information Systems Remote Infrastructure Management Troubleshooting (Problem Solving) Microsoft Intune (Mobile Device Management Software) +0

There is also some administrative functions to this job as they have to document their work and follow up with emails to users regarding updates to projects. Candidates must have good customer service and written and verbal communication skills. Must be team player!

Additional Information:

· 2 plus years of Technology Move, Add, Change coordination and/or fulfillment experience in a financial markets environment.

· Client interfacing position requires customer service and the ability to respond to email and telephone inquiries.

· Coordination responsibilities involve procurement of systems access, engagement of vendors for telephony and data ensuring installations by target date through multiple request management tools.

· Fulfillment responsibilities involve basic PC & hardware deployments including but not limited to PC builds, installations including disconnect and reconnect, moves, adds and changes. A+ certification a plus.

· Environment is fast paced and the ability to adapt to changing business needs while remaining detail focused is critical. Technologies may include, but not limited to Windows 10,11, Microsoft Office Suites, O365

They will use the Remedy Service Request Management ticketing environment.

Work Environment: Fast Paced environment. Deadline intensive, Business Casual dress.

Great opportunity to gain experience at a large investment bank.

Administrative functions, candidates are required to document their work and update logs, update assets, status reports on open requests and status or tasks. They will also be responsible for documenting a log for their timesheet in excel and then the Fieldglass tool.

Skills

Support, Windows 10, Install, Customer service, Windows, Hardware, Troubleshooting, Deployment

Top Skills Details

Support,Windows 10,Install,Customer service,Windows,Hardware, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Leadership Warehousing Communication Microsoft 365 User Accounts Issue Tracking Mobile Devices Zebra Printers Self-Motivation Problem Solving Desktop Support Customer Service Microsoft Office Active Directory Technical Issues Technical Support Help Desk Support, Wireless Communications Network Troubleshooting Business Transformation Hardware Troubleshooting Balancing (Ledger/Billing) Bilingual (Spanish/English), Communication Prioritization Professionalism Desktop Support Customer Service Microsoft Office Active Directory Technical Support Business Valuation Microsoft Windows 10 Organizational Skills, Microsoft 365 User Accounts Issue Tracking Virtualization Professionalism Time Management Problem Solving Desktop Support Customer Service Microsoft Office Active Directory Customer Support Technical Issues Microsoft Outlook Critical Thinking Technical Support Help Desk Support Microsoft Windows User Provisioning Self Organization Personal Computers Business Valuation Telecommunications Domain Controllers Networking Hardware Endpoint Management Software Deployment Microsoft Windows 10 Software Installation Full Stack Development Artificial Intelligence Technical Documentation Business Transformation Hardware Troubleshooting Troubleshooting (Problem Solving) +0

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.