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Deskside Support Technician

Y & L Consulting Inc.
Springfield, MA, United States
10 days ago
Apply on www.dice.com
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
www.dice.com

Tech stack

Microsoft Windows Active Directory Servicenow

Job description

The Technician will be supporting a significant laptop refresh / migration effort and will be responsible for:

  • Laptop deployments and migrations
  • End-user setup and support Hardware troubleshooting and break/fix activities
  • Peripheral support (monitors, docks, printers, phones)
  • User communications and scheduling Coordination with Service Desk, Infrastructure, and project teams
  • General deskside support activities throughout the migration effort

Requirements

  • 3 years of hands-on Deskside Support experience
  • Experience supporting enterprise Windows environments
  • Strong customer service and communication skills
  • Experience with laptop refreshes, hardware deployments, and user migrations
  • Familiarity with Active Directory, Microsoft 365, and ServiceNow is preferred

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.dice.com
Prepare application

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