Technical Support Representative Part Time
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Role details
Tech stack
Job description
- Provide first-tier helpdesk support to end-users via phone, email, or in-person interactions.
- Troubleshoot and resolve basic hardware, software, and network issues efficiently.
- Manage and prioritize helpdesk ticket queues, ensuring timely resolution and accurate record-keeping.
- Create and process purchase orders for IT equipment, software, and services, coordinating with vendors for delivery and invoicing.
- Develop and maintain comprehensive technical documentation, including user guides, FAQs, and troubleshooting manuals., * Gain valuable experience in IT support and coordination.
- Collaborate with a diverse and talented team.
- Develop your technical skills and knowledge.
- Contribute to the smooth operation of vital IT services.
Requirements
- Associates degree or pursuing a degree in Information Technology, Computer Science, or a related field.
- Minimum of 2 years of experience in an IT support or coordinator role.
- Strong understanding of IT hardware and software systems.
- Excellent problem-solving and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
Benefits & conditions
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.
Manpower is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
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- Open in Claude
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