IT Infrastructure Support

Responsible for monitoring, managing, reporting, collaborating, and triaging IT infrastructure changes within established processes. Provides infrastructure support, resolves low-complexity issues, and supports infrastructure and application environments., * Monitor and manage IT infrastructure, events, incidents, and changes.

• Troubleshoot and resolve infrastructure issues using information analysis.
• Support infrastructure technology across a diverse business environment.
• Identify and implement infrastructure components with guidance.
• Collaborate with technical teams and business partners.
• Maintain reporting and documentation related to infrastructure operations.
• Participate in 24x7/on-call rotations as required.

• 5+ years of infrastructure support experience.
• Strong experience with infrastructure monitoring and management.
• Experience with Event, Incident, and Change Management.
• Knowledge of infrastructure and application domains.
• Strong analytical and troubleshooting skills.
• Experience working in collaborative team environments.
• Excellent verbal and written communication skills.
• Flexible to support on-call/24x7 operations.

Important: Candidates with only basic help desk/service desk experience are not a fit. Candidates must have demonstrated hands-on IT infrastructure support and monitoring experience., * Are you a US Citizen or GCH? If on Visa please mention the Visa

Status?

• Are you ready for background check and drug screen in accordance

with the local law and regulations?

• Please confirm your email address and contact number?
• Cube Hub payroll is “Bi-Weekly, we pay every-other-Friday.

Are you Comfortable with Bi-Weekly payroll policy?

• Please share your Street address, City and postal code.
• Do you have 5+ years of IT Infrastructure Support experience?
• Strong Infrastructure Monitoring experience

Infrastructure troubleshooting and problem resolution

• Experience supporting Infrastructure & Application environments
• Willingness to support 24x7/on-call rotation

Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, * 401(k)
• Dental insurance
• Health insurance
• Referral program
• Vision insurance