IT Support Technician/Recent IT grads/Jr. Level Technician

• Resolve ServiceNow trouble tickets and follow established KB procedures.
• Image/deploy computers and perform basic hardware/software troubleshooting.
• Support printers, including toner and pickup roller replacement.
• Manage and update IT assets/inventory in Asset Center.
• Maintain process logs, reports, contact lists, and customer records.
• Troubleshoot issues using documented solutions and escalate problems outside scope.
• Monitor equipment, supplies, inventory, and routine maintenance.
• Provide basic IT/network support to end users.
• Travel to remote Training & Demo locations as needed.

• 1+ year IT experience preferred; recent graduates can be considered.
• Knowledge of computing and networking fundamentals.
• Experience with desktop support / troubleshooting.
• Knowledge of Microsoft Office, internet/intranet applications.
• Basic understanding of computer security concepts and policies.
• Strong documentation and communication skills.
• IT-related degree or equivalent experience.
• Must be comfortable with onsite work and up to 25% travel., * Are you a US Citizen or GCH? If on Visa please mention the Visa

Status?

• Are you ready for background check and drug screen in accordance

with the local law and regulations?

• Please confirm your email address and contact number?
• Cube Hub payroll is “Bi-Weekly, we pay every-other-Friday.

Are you Comfortable with Bi-Weekly payroll policy?

• Please share your Street address, City and postal code.
• How many years of exp do you have with Hands-on hardware/software troubleshooting experience.
• Experience with ServiceNow or other IT ticketing systems.
• Willingness to travel up to 25% across U.S. Training & Demo sites.

• 401(k)
• Dental insurance
• Health insurance
• Referral program
• Vision insurance