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IT-Fachkraft 3rd Level Support

DIS AG
Mannheim, Germany
1 day ago
Apply on www.adzuna.de
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source
www.adzuna.de

Tech stack

Microsoft Windows Issue Tracking Systems Information Technology

Job description

  • Entwickeln von temporären Lösungen, um den laufenden Betrieb sicherzustellen

Zusammenarbeit mit Entwicklern und anderen Spezialisten zur Erarbeitung technischer Lösungen Erstellung und Pflege von technischen Dokumentationen und Prozessen Lösung komplexer technischer Herausforderungen, die durch den 1st und 2nd Level Support nicht bewältigt werden konnten

Requirements

  • Erfolgreich abgeschlossene Ausbildung im IT-Bereich (z.B. als Fachinformatiker) oder eine vergleichbare Qualifikation

Gute Kenntnisse in Windows-Betriebssystemen und Microsoft 365 Sicherer Umgang mit Ticketsystemen Kundenorientierung und Dienstleistungsmentalität Strukturierte und lösungsorientierte Arbeitsweise, kombiniert mit Teamgeist und freundlichem Auftreten

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.de
Prepare application

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