Service Desk Technician

Experis

Boise, ID, United States

2 days ago

Apply on www.experis.com

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

$49,920.0

Working hours

Regular working hours

Job source

www.experis.com

Tech stack

Desktop Computing Software Engineering Peripherals

Job description

Respond to helpdesk tickets and provide in-person technical support to users
Collaborate with vendor support contacts to resolve hardware and software issues
Build and configure new user workstation equipment, including PCs, peripherals, and software
Troubleshoot network, software, and printing problems to ensure seamless operations
Assist in defining system standards, performing testing, and maintaining hardware and software products What’s Needed?
Experience supporting desktop computing equipment and software

Requirements

Knowledge of basic network troubleshooting and hardware configuration
Ability to work independently or as part of a team
Strong communication and customer service skills
Familiarity with help desk ticketing systems and technical support procedures

Benefits & conditions

Supportive team culture focused on growth and collaboration
Hands-on experience with diverse systems and hardware
Potential for career advancement within the organization
Competitive pay rate aligned with industry standards Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions. Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup’s 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World’s Most Ethical Companies. Learn more at Experis.com.