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IT-Support Engineer - Bonn

Aschert & Bohrmann GmbH
Bonn, Germany
1 day ago
Apply on aschert-bohrmann.de
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Job source
aschert-bohrmann.de

Tech stack

Issue Tracking Systems Information Technology

Job description

Telefonische und schriftliche Annahme, Qualifizierung und Koordination von Supportanfragen, sowie die proaktive Nachverfolgung der offenen Tickets Dokumentation der identifizierten bzw. entwickelten Lösung und Erstellung der entsprechenden Dokumentation im Ticket-System Betreuung und Durchführung von Installation der Hardware sowie Software Pflege der Hard- und Software-Ausstattung

Requirements

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder abgeschlossenes Informatikstudium Erste Berufserfahrung in dem oben beschriebenen Aufgabengebiet Gute Englischkenntnisse in Wort und Schrift Präzise und lösungsorientierte Arbeitsweise sowie ein hohes Maß an Service- und Kundenorientierung

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

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Automating the recruitment process to handle massive applicant volumes

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