WeAreDevelopers Logo WeAreDevelopers
Sign in
For You LIVE
Back

IT-Supporter 1st Level - Bonn

Aschert & Bohrmann GmbH
Bonn, Germany
1 day ago
Apply on aschert-bohrmann.de
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
aschert-bohrmann.de

Tech stack

Issue Tracking Systems Information Technology

Job description

Eigenständige Bearbeitung und Lösung von Störungen Erfassung und Bearbeitung von eingehenden Tickets sowie deren Klassifikation und Zusammenstellung aller relevanten Informationen Problemanalyse, Störungsbeseitigung und Dokumentation der IT?Systeme Unterstützung bei der Installation und Einrichtung von IT?Arbeitsplätzen

Requirements

Erfolgreich abgeschlossene Berufsausbildung im IT-Bereich oder Hochschulstudium der Informatik Erste Berufserfahrung im Bereich IT-Support Erfahrung im Umgang mit Ticketsystemen sowie Kenntnisse im Bereich der IT-Migrationen und IT-Rollouts Ausgeprägte Kunden- und Dienstleistungsorientierung, Selbständige und sorgfältige Arbeitsweise

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on aschert-bohrmann.de
Prepare application

Good distractions

Talks and stories from around this role — technically off-topic, practically not.

Moments

Explore playlists

2:47 min

Exploring career opportunities and recruitment open positions

Kurt Eder · LIVE

1:56 min

Implementing state-driven deployment architecture using automated pipeline integration tools

Lian Li · World Congress 2023

42 sec

Energy forecasts and resource demands of information technology

Marjolein Pordon · LIVE

2:31 min

Overview of government IT operations in Austria

Clemens Schwaiger · LIVE

1:34 min

Automating the recruitment process to handle massive applicant volumes

Barbara Pirrera Barbara Pirrera +1 · World Congress 2024

2:46 min

Missing equipment retrieval processes for departing employees

Jasmin Azemović Jasmin Azemović · World Congress 2026 Europe

Videos

See all
Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn thumbnail
47:21
Cappuccino with HR • 5 months ago

Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn

Rudi Bauer, Kerstin Wagner

Recruiting in 2025: Will AI Help or Take Over? thumbnail
39:34
Cappuccino with HR • over 1 year ago

Recruiting in 2025: Will AI Help or Take Over?

Rudi Bauer, Jan Tegze

Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post thumbnail
20:43
Europe 2026 Virtual • 2 months ago

Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post

Lukas Alber

Successful talent development in tech: A joint journey of executives and talents thumbnail
22:39
World Congress 2025 • about 1 year ago

Successful talent development in tech: A joint journey of executives and talents

Alexander Weißhaupt, Stefan Menschner, Tabitha Kleine, Vanessa Zellien

7 tips for releasing on a Friday afternoon: YouTrack to the rescue thumbnail
31:59
World Congress 2021 • about 5 years ago

7 tips for releasing on a Friday afternoon: YouTrack to the rescue

Elena Pishkova, Anastasia Bartasheva

It's not easy being green thumbnail
1:02:22
LIVE • over 3 years ago

It's not easy being green

Marjolein Pordon

Related articles

See all